Question 1

How long does shipping take?

Accepted Answer

Standard shipping takes 5-10 business days after your order is printed. Express shipping takes 2-4 business days. All items are printed on demand, so please allow 2-5 business days for production before shipping.

Question 2

Where do you ship to?

Accepted Answer

We currently ship to the United States and Canada. We're working on expanding to more countries in the future.

Question 3

What is your return policy?

Accepted Answer

Since all items are printed on demand specifically for you, we cannot accept returns for change of mind. However, if your item arrives damaged or with a printing defect, please contact us within 14 days of delivery and we'll make it right with a replacement or refund.

Question 4

How do I find my size?

Accepted Answer

Our apparel is printed on industry-standard blanks and fits true to size. If you're between sizes, we recommend going up a size for a more relaxed fit. Check the size chart on each product page for specific measurements.

Question 5

Are your products printed on demand?

Accepted Answer

Yes! Every item is printed fresh when you order. This means less waste and you get a brand new, made-to-order product. Production typically takes 2-5 business days.

Question 6

What printing method do you use?

Accepted Answer

We use Direct-to-Garment (DTG) printing technology for the highest quality, most vibrant prints. DTG printing embeds the ink directly into the fabric fibers for a soft feel and long-lasting design that won't crack or peel.

Question 7

Can I track my order?

Accepted Answer

Absolutely! Once your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.

Question 8

How do I contact customer support?

Accepted Answer

You can reach us through our Contact page or by emailing us directly. We typically respond within 24-48 hours on business days.

Question 9

Do you offer bulk or custom orders?

Accepted Answer

We'd love to help with custom or bulk orders! Please reach out through our Contact page with details about what you're looking for and we'll get back to you with options and pricing.

Question 10

How do I care for my apparel?

Accepted Answer

To keep your prints looking fresh, we recommend washing inside out in cold water and tumble drying on low heat. Avoid using bleach or ironing directly on the printed design.

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